Bohemia Bunny

Next time I’ll just take your damn money.

March 28th, 2008 by lynnylchan under Comments

This is a ranty post about the pathetic level of customer service at the Arts Canteen. Specifically, the waffle stall.

The stall is run as 2 halves - one aunty on each side, one makes waffles while the other sells fried rice and other oily snacks. The waffle aunty is by far the grumpiest person in the canteen.

Today I asked for 2 plain waffles (cost: $1.20) and gave her a 10-dollar note. In return, she gave me $9.30. So of course, being the honest upright soul that I am, I returned the dollar coin to her and pointed out that it should be a 50-cent coin instead. She didn’t seem to get it, perhaps my leap of logic was one too far for her. When I tried explaining some more, what did she do?

She took back all the money, went to the cash box and came back with the correct amount. After I put it away in my wallet, she asked me indignantly, “Dui bu dui (is it correct)?” I just nodded, but you’d have thought that I had accused her of short-changing me, when really I was just being kind.

She’s the one who made the mistake, she’s the one who stood to make a loss (albeit of a miserable 50 cents), so why is she acting like it’s my fault? And what’s more, she doesn’t hand the waffles to you. She just chucks it on the counter. Wah liao, people give you business you still act so rudely.

Maybe she should take turns with the other aunty, that one is always free enough to chat on the phone. Perhaps she’s just resentful that these damn uni students just won’t stop eating waffles all day long, so she’s stuck making them all day long too.